TERMS AND CONDITIONS
1. Object
1.1. These Terms and Conditions of Sale (hereinafter Terms and Conditions) govern the purchase of Products made through the electronic network from the Site www.kiudabeauty.com (hereinafter: Site).
1.2. The Site Owner is Kiuda Beauty srl (hereinafter: KB) located in Via Luciano Manara, 12 – 22100 Como, P. VAT.
2. Acceptance of the terms and conditions of sale
2.1. All purchases of Products made through the Site (hereinafter, the Purchase Contracts) by users who access it (hereinafter, the Customers) are governed by these Terms and Conditions of Sale and by the Italian Consumer Code (Legislative Decree no. 206/2005), section II Distance Contracts (articles 50 – 67) and by the Italian rules on electronic commerce (Legislative Decree no. 70/2003).
2.2. With the conclusion of the Purchase Contracts, according to the procedure, the Customer accepts and undertakes to observe these Terms and Conditions of Sale.
2.3. The Customer is required to read carefully, before making any purchase, these Terms and Conditions of Sale that Kiuda Beauty srl makes available to him also in order to allow him to reproduce and store in compliance with the provisions of art. 12, 3rd paragraph of Legislative Decree. 70/2003.
2.4. Kiuda Beauty srl may modify, at any time and without notice, the content of the Terms and Conditions of Sale. The Terms and Conditions published on the Site at the time of sending the purchase order by the Customer will apply to each individual Purchase Agreement.
3. Products
3.1. www.kiudabeauty.com (hereinafter: Site) is a telematic site for the sale of cosmetic products for the face, body, make up and related cosmetic accessories from South Korea (hereinafter: Products).
3.2. All the Products offered are detailed on the Site, within the respective sections, distinguished by Product categories.
3.3. The visual representation of the Products on the Site, where available, has an indicative value and normally corresponds to the photographic image of the Products themselves and has the sole purpose of presenting them for sale, without any guarantee or commitment, on the part of Kiuda Beauty srl, about the exact correspondence of the image depicted on the Site with the actual Product; and this, with particular regard to its actual dimensions and/or the chromatic aspects of the Products and/or packaging.
3.4. In case of difference between the image and the written product sheet, the description of the product sheet is always valid.
3.5. For the ingredient lists and the way of use, the labels and instructions on the packages are authentic, the information on the site, although constantly updated and scrupulously checked, is for information purposes only.
3.6. The Contact Us service only offers ideas and sales suggestions. We invite you to always seek the advice of your doctor and/or specialists regarding any doubts or requests for indications on specific ingredients or substances.
4. Purchase procedure
4.1. The Customer can purchase the Products present in the Kiuda Beauty electronic catalog, detailed on the Site within the respective sections by product category, as described in the relative information sheets contained in the Site, respecting the technical access procedures illustrated therein.
4.2. For the purchase of the Products, the Customer must proceed with the registration of a profile. To continue with the registration you must proceed by entering your details, following the instructions provided by the registration program, and you must fill out and send to Kiuda Beauty srl the order form in electronic format available on the site, following the instructions given therein. Purchase orders must be exactly filled in all parts of them.
4.3. The Customer must enter the selected Products in the appropriate Cart and, after choosing the shipping method and viewing and accepting the contribution for delivery costs, can proceed with the purchase.
4.4. If the customer needs to modify the purchase order or to modify some data contained in it, he must follow the appropriate modification procedure contained on the Site, for example by deleting or adding products to the cart. In particular, the Customer will have the right to modify the quantity of the Products he intends to purchase, adding or deleting one or more Products from the Cart.
4.5. Once this operation is completed, the Customer will see a screen containing the summary of the purchase order, including the delivery costs, with the request for further confirmation of the purchase procedure.
4.6. After viewing the summary, the Customer must select the type of payment desired and accept the Terms and Conditions of Sale. The Customer will be transferred to the secure PayPal platform where he can pay with a PayPal account or by credit card without the need to register or open a PayPal account.
5. Conclusion of the contract
5.1. The publication of the Products displayed on the Site constitutes an invitation to the Customer to formulate a contractual purchase proposal. The order sent by the Customer has the value of a contractual proposal and implies complete knowledge and full acceptance of these Terms and Conditions.
5.2. Each Purchase Contract stipulated between Kiuda Beauty srl the Customer must be considered concluded with the sending by Kiuda Beauty srl of the acceptance of the order to the Customer's email address. This confirmation message will indicate an Order Number to be used in any subsequent communication with Kiuda Beauty. The message will re-propose, in addition to the information required by law, all the data entered by the Customer who undertakes to verify its correctness and to promptly communicate any correction. Possible increases in expenses determined by errors in the data not reported promptly, will be the sole responsibility of the Customer.
5.3. Each order can be viewed by the Customer on the Site, in their personal area, at www.kiudabeauty.com, immediately after sending the order itself
5.4. It is possible that there will be occasional unavailability of the Products offered, in this case, if the Products chosen by the Customer are not, in whole or in part, available, the order will be sent with the available products after sending notice to the Customer regarding the products not available.
5.5. Kiuda Beauty srl has the right to accept or not, at its discretion, the order sent by the Customer, without the latter being able to make any claims or rights whatsoever, for any reason, including compensation, in case of non-acceptance of the order itself.
5.6. In particular, Kiuda Beauty srl reserves the right not to accept purchase proposals and cancel orders that do not give sufficient guarantees of solvency or if - even following comparison with the circuit that manages credit card payments - there are anomalies in the transactions and means of payment used by the Customer.
5.7. The Customer may check at any time the content of the purchase contracts concluded by accessing his personal area of the Site. This data will be available for a period of 12 months from the delivery of the Products.
6. Product prices
All prices of the Products are clearly indicated on the Site and are inclusive of VAT. Delivery costs are adequately highlighted at the time of order. The cost of each shipment may vary depending on the delivery method and will in any case be clearly indicated before the acceptance of the Order.
7. Billing and payment methods
7.1. Kiuda Beauty srl issues a purchase receipt for the purchased Products, sending it by e-mail to the Customer. To request the issuance of an electronic invoice, it is sufficient to enter the requested data in the appropriate online form. The information provided by the Customer is valid for the issuance of the invoice. No change of data will be possible after the issuance of the invoice itself.
7.2 Payment for purchased Products is made by credit card and PayPal, Online credit cards Accepted credit cards are: Visa, Mastercard, American Express. All data is transferred in encrypted form using an SSL certificate and is therefore not interceptable by external parties. In addition, the data is entered directly on the bank's website, thus guaranteeing maximum security. PayPal PayPal, a company of the eBay group, is a fast and secure payment system. Once the order has been completed and the PayPal method has been chosen as the payment method, the buyer will be redirected to the PayPal Site, where he can access his account by entering his personal e-mail address and password. After registration it is possible to proceed with payments via PayPal without having to re-enter the data, even for subsequent purchases. By choosing to pay with PayPal, the amount is charged directly to the assigned credit card (Visa, Visa Electron, Mastercard, American Express) or prepaid (PostePay). PayPal protects the buyer's information as no financial information is passed on. Each transaction executed with this method will be sent a confirmation email from PayPal. In case of cancellation of the order, the amount will be refunded to the Customer's PayPal account.
8. Delivery methods and costs
8.1. Kiuda Beauty srl undertakes to deliver the goods without undue delay and in any case no later than thirty days from the conclusion of the contract. The delivery of the Products will be made by express courier and the times will vary in relation to the place of delivery. The terms indicated at the time of the purchase order are still indicative.
8.2. Kiuda Beauty srl delivers throughout Italy and the delivery will take place without an appointment.
8.3. No liability, for any reason, may be charged by the Customer to Kiuda Beauty srl in case of delay in order processing or in the delivery of the Products covered by the Purchase Contracts.
8.4. Deliveries will be made from Monday to Friday, during normal office hours, excluding national holidays according to the methods indicated by the courier. The delivery is considered complete when the Product is made available to the Customer at the address specified in the order form. In case of non-delivery dat the absence of the recipient at the specified address, the courier will send a warning email and attempt a new delivery according to the methods pre-established by them. In case of impossibility to make the new delivery due to the absence of the recipient, Customer Service will try to contact the Customer to schedule a further delivery.
In the event that Customer Service is unable to contact the Customer for the next 10 days or in the event of further impossibility of delivery due to the absence of the recipient, the Products subject to the order will be returned to Kiuda Beauty. After 30 (thirty) days from the date on which the Products subject to the order were sent back to Kiuda Beauty for impossibility in the execution of the delivery, the contract will be considered terminated and the purchase order canceled pursuant to art. 1456 c.c.. Kiuda Beauty will refund the amount paid by the Customer net of the costs of returning the Products and the costs of keeping them at the branch of the courier in charge of the delivery. The mail delivery service is operated by Nexive. This is the express courier service and Kiuda Beauty srl considers the delivery complete when the Product is materially taken care of by Nexive.
8.5. The termination of the contract and the amount of the refund will be communicated by e-mail. The amount of the refund will be credited to the payment method used by the Customer for the purchase. In the event that, before the course of thirty days, the Customer asks to receive the purchased Products again, Kiuda Beauty will proceed with the new delivery after charging, in addition to the costs of the same, the costs of returning the Products to Kiuda Beauty and the custody costs.
8.6. At the time of delivery of the Products by the courier commissioned by Kiuda Beauty, the Customer is required to scrupulously check:
A) That the packaging is undamaged or otherwise altered.
B) That the number of pieces being delivered corresponds to what is indicated in the order receipt sent electronically.
8.7. Any damage to the packaging and Products or the mismatch of the number of pieces/packages or indications must be immediately contested by the Customer, who can contact Kiuda Beauty through Customer Service specifying the order for which these misunderstandings have occurred.
8.8. Cases of force majeure, unavailability of means of transport, as well as unpredictable or unavoidable events that cause a delay in deliveries or make deliveries difficult or impossible or cause a significant increase in the cost of delivery borne by Kiuda Beauty, will entitle the same to split, postpone or cancel, in whole or in part, the planned delivery or to terminate the Purchase Contract. In such cases, Kiuda Beauty will provide timely and adequate communication of its determinations to the e-mail address indicated by the Customer and the latter will be entitled to a refund of any price already paid, excluding any further claim, for any reason, against Kiuda Beauty.
9. Discount Coupons - Promotions
9.1. Any discount vouchers or promotional codes may be entered when the Customer fills out the purchase order. The system will update the total amount of the order net of the value of the voucher.
9.2. The discount coupon can be combined with other commercial initiatives only in the cases in which it is expressly indicated.
10. Right of withdrawal and its effects
10.1 The Customer has the right to withdraw from the contract, without stating the reasons, within 14 days. (withdrawal period).
10.2 The withdrawal period expires (i) after 14 days from the day on which the Customer or a third party, other than the carrier and designated by the latter, acquires physical possession of the goods, or (ii) in the case of a contract relating to multiple goods ordered in a single order and delivered separately, from the day on which the Customer or a third party, other than the carrier and designated by the latter, acquires physical possession of the last good.
10.3. To exercise the right of withdrawal, the Customer is required to inform Kiuda Beauty srl of his decision to withdraw from the contract by means of an explicit declaration (for example letter sent by post, fax or e-mail).
10.4. To respect the withdrawal period, it is sufficient for the Customer to send the communication relating to the exercise of the right of withdrawal before the expiry of the withdrawal period.
10.5. If the Customer withdraws from this contract, the payment he made in favor of Kiuda Beauty srl will be refunded, with the exception of delivery costs where present, without undue delay and in any case no later than 14 days from the day on which Kiuda Beauty srl will be informed of the decision to withdraw from this contract. Such refund will be made using the same means of payment used by the Customer for the initial transaction, unless expressly agreed otherwise; in any case, the Customer will not have to incur any costs as a result of such repayment. The refund can be suspended until the receipt of the goods or until the consumer demonstrates that he has sent the goods back, if earlier.
10.6. The Customer is required to send back the goods or deliver them to Kiuda Beauty srl Via Luciano Manara, 12 22100 Como ITALIA, without undue delay and in any case within 14 days from the day on which he communicated his withdrawal from this contract. The deadline is met if the Customer returns the goods before the expiry of the 14-day period. The direct costs of returning the goods will be borne by the Customer. The Customer must send them in a secure form with the necessary guarantees so that the products arrive in perfect condition. The Customer is responsible for the decrease in the value of the goods resulting from a handling of the goods other than that necessary to establish the nature, characteristics and functioning of the goods.
10.7. In any case, the Customer will not be able to exercise the right of withdrawal in the case of sealed goods that do not lend themselves to being returned for hygienic reasons or related to health protection and have been opened after delivery.
In any case, products must be returned with the appropriate protections, in their original packaging, in perfect condition (not damaged or soiled), with all accessories, instructions and documentation and NOT OPENED.
11. Non-compliance of products and defective products
11.1. The Products offered on the Site comply with national and community legislation. The images and colors of the Products published on the Site may differ from the real ones due to the local settings of the systems and/or tools used for their display.
11.2. In the event of a lack of conformity of the Products purchased with respect to the description published on the Site and in the event of a defective or defective Product, the Customer is entitled to an immediate refund of the non-compliant good.
11.3. The Kiuda Beauty staff will proceed with the reimbursement that could take place, at the Customer's discretion, also through discount coupons on the next purchase higher than the value of the goods to be refunded, excluding any further liability of Kiuda Beauty, for any reason.
11.4. In any case, the provisions on legal guarantee of conformity of goods, provided for by the Italian Consumer Code (D.lgs. 206/2005, Part IV, Articles 102-135)
12. Processing of personal data
For all information on the processing of personal data, please consult the Privacy Policy.
The buyer gives express consent to receive service evaluation emails from Kiuda Beauty srl.
13. Communications and complaints
All communications or any complaints of the Customer against Kiuda Beauty srl regarding the Purchase Contracts, must be communicated through the appropriate tools present on the Site.
14. Intellectual property rights
All trademarks (registered and not), as well as any and all works of the ingenige, distinctive sign or name, image, photograph, written or graphic text and more generally any other intangible property protected by laws and international conventions on intellectual property and industrial property, reproduced on the Site remain the exclusive property of Kiuda Beauty srl and/or its successors, without the Customer having any right to access the Site and/or the stipulation of the Purchase Contracts. Any use, even partial, of the same is prohibited without the prior written authorization of Kiuda Beauty srl, in favor of which all related rights are reserved exclusively.
15. Applicable law and competent court
15.1 These General Conditions and any and all contracts stipulated with the Customer are governed by Italian law, without prejudice to the application of Community legislation and international treaties, where applicable, as well as national legislation to protect consumers.
15.2 For any dispute relating to the interpretation, execution, validity or effectiveness of these General Conditions and any contract stipulated with Customers, the Court of Como will be exclusively competent.
PRIVACY POLICY
Information on the processing of personal data from The K Beauty
COOKIE INFORMATION
La navigazione sul sito web www.kiudabeauty.com (di seguito indicato anche come “sito web”) comporta l’invio di cookie e strumenti analoghi al terminale dell’utente. Pertanto, così come prescritto dal Regolamento (UE) n. 679 del 27 aprile 2016 (il cosiddetto Codice generale in materia di protezione dei dati, o “GDPR”) nonché in base a quanto previsto dal Provvedimento generale del Garante privacy dell’8 maggio 2014, la Kiuda Beauty srl, con sede legale in Via Luciano Manara, 12 22100, Como, P. IVA , titolare del trattamento nella persona del suo amministratore Isabella Bedetti, (indicata quale “Titolare”), fornisce agli utenti le informazioni relative ai cookie o sistemi analoghi utilizzati o di cui si consente l’installazione.
Cosa sono i cookie
I cookie sono stringhe di testo di piccole dimensioni che i siti visitati dall’utente inviano al suo terminale (solitamente al browser), dove vengono memorizzati per essere poi ritrasmessi agli stessi siti alla successiva visita del medesimo utente. Si suddividono in cookie tecnici (utilizzati al solo fine di effettuare la trasmissione di una comunicazione su una rete di comunicazione elettronica o nella misura strettamente necessaria al fornitore di un servizio della società dell’informazione esplicitamente richiesto) o di profilazione (volti a creare profili relativi all’utente ed utilizzati al fine di inviare messaggi pubblicitari in linea con le preferenze manifestate dallo stesso nell’ambito della navigazione).
Nel corso della navigazione l’utente potrebbe ricevere sul suo terminale anche cookie che vengono inviati da siti o da web server diversi (c.d. cookies di “terze parti”), impostati direttamente da gestori di detti siti web e utilizzati per le finalità e secondo le modalità da questi definiti.
Quali sono gli strumenti analoghi per cui si applica la stessa disciplina prevista per i cookie La disciplina relativa all’uso dei cookie riguarda anche altri strumenti analoghi. Si tratta di quegli strumenti (come ad esempio pixel, web beacon, web bug, clear GIF o altri) che consentono l’identificazione dell’utente o del terminale e che quindi sono stati ricompresi nell’ambito del provvedimento del Garante Privacy dell’8 maggio 2014.
Tipologie di cookie utilizzate dal presente sito
Il Sito utilizza cookie tecnici, nonché cookie e strumenti analoghi profilanti di terze parti.
Cookie tecnici
Si tratta dei cookie utilizzati dalla piattaforma necessari alla navigazione e all’utilizzo delle funzionalità. In assenza di questi cookie il sito non funzionerebbe e non potremmo erogare alcuni servizi o definirne le caratteristiche.
Cookie di Performance
Si tratta di cookie tecnici o cookie di analisi che concorrono alla definizione dei volumi di traffico, dei percorsi di navigazione dell’utente per migliorare il servizio e individua difficoltà o impedimenti tecnici per risolverli e che indicano se le comunicazioni pubblicitarie sono efficaci o meno. Le informazioni salvate da questi cookie sono aggregate e anonime e non vengono mai utilizzate per raccogliere dati personali a scopi pubblicitari.
L’applicazione che utilizziamo per ottenere informazioni di navigazione, misurare e analizzare il pubblico, è Google Analytics, per informazioni sui cookie di Google clicca qui, che eroga il servizio di misurazione e analisi del pubblico delle nostre pagine. Per tutte le informazioni su come Google utilizza i dati e gestisce la privacy clicca qui.
Cookie di funzionalità
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Cookie di profilazione di prima parte
Sono i cookie erogati direttamente dalla navigazione su www.kiudabeauty.com e consentono di fornire una esperienza utente ottimale adattandosi alle scelte e preferenze segnalate sul sito. Tutto questo per migliorare al massimo l’esposizione di prodotti e servizi di interesse. Questi cookie possono essere installati solo su espressa dichiarazione di consenso.
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Installazione dei cookie
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Disabilitazione dei cookie
Fermo restando quanto sopra indicato in ordine ai cookie tecnici, l’utente può eliminare gli altri cookie attraverso le funzionalità indicate nella presente informativa, nella parte in cui si elencano i cookie utilizzati, oppure direttamente tramite il proprio browser. Si precisa che ciascun browser presenta procedure diverse per la gestione delle impostazioni. L’utente può ottenere istruzioni specifiche attraverso i link sottostanti.
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Per saperne di più sui cookie: www.allaboutcookies.org
Per gli utenti che navigano da mobile, si precisa che le configurazioni di sistema per escludere l’archiviazione di cookie o per cancellarli variano a seconda della marca e/o del modello del device utilizzato e si rende pertanto necessario consultare le indicazioni fornite dal produttore.
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Diritti dell’interessato
Per qualsiasi informazione aggiuntiva sulla Cookie Policy e per esercitare in ogni momento e senza formalità i diritti fondamentali, l’utente può consultare la Privacy Policy o contattare l’indirizzo info@kiudabeauty.com
COOKIE POLICY (UE)
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This cookie policy was last updated on June 11, 2024 and applies to citizens and legal permanent residents of the European Economic Area and Switzerland.
1. Introduction
Our website, https://www.kiudabeauty.com (hereinafter: "the website") uses cookies and other related technologies (for convenience all technologies are called "cookies"). Cookies are also placed by third parties that we have hired. In the document below we inform you about the use of cookies on our website.
2. What are cookies?
Cookies are simple files sent together with the pages of this site and saved by your browser on the hard drive of your computer or other devices. The information collected in them may be sent back to our servers or to third-party servers during the next visit.
3. What are scripts?
A script is a piece of code used to make our site work correctly and interactively. This code is executed on our servers or on your device.
4. What is a web beacon?
A web beacon (or pixel tag) is a small, invisible piece of text or image on a site that is used to track a website's traffic. To do this, different data about you is stored using web beacons.
5. Cookies
5.1 Technical or functional cookies
Some cookies ensure the proper functioning of the site and that your preferences remain valid. By placing functional cookies, we make it easier for you to visit our website. This way you don't have to repeatedly enter the same information when you visit our website, for example, the item remains in your cart until you have paid. We can place these cookies without your consent.
5.2 Statistical cookies
Since statistics are tracked anonymously, no permission is requested to insert statistical cookies.
5.3 Marketing/tracking cookies
Marketing/tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertisements or to track the user on this website or on different websites for similar marketing purposes.
5.4 Social media
On our website we have included Facebook, Instagram and WhatsApp content to promote web pages (e.g. "like", "pin") or share them (e.g. "tweet") on social networks such as Facebook, Instagram and WhatsApp. This content is embedded with code derived from Facebook, Instagram and WhatsApp and inserts cookies. This content may store and process some information for personalized advertising.
Read the privacy policy of these social networks (which can change regularly) to know what they do with your (personal) data that they process using these cookies. The data obtained is anonymized as much as possible. Facebook, Instagram and WhatsApp are located in the United States.
6. Consensus
When you visit the website for the first time, we will show a popup with an explanation of cookies. As soon as you click on "Save preferences", you give us permission to use the categories of cookies and plugins as described in this statement regarding popups and cookies. You can disable cookies through your browser, but take into account that our website may no longer work properly.
7. Enable/disable and delete cookies
You can use your browser to automatically or manually delete cookies. You can also specify that certain cookies cannot be placed. Another option is to change the settings of your internet browser so that you receive a message every time a cookie is placed. For more information on these options, see the instructions in the Help section of your browser.
Keep in mind that our website may not work properly if all cookies are disabled. If you delete cookies in your browser, they will be placed again after the consent provided when you visit our website again.
8. Your rights in relation to personal data
You have the following rights relating to your personal data:
You have the right to know when your personal data is needed, what happens to it, how long it will be kept.
Right of access: you have the right to access your personal data of which we are aware.
Right of rectification: you have the right to complete, correct, delete or block your personal data whenever you wish.
If you give us consent to process your data, you have the right to revoke this consent and delete your personal data.
Right to transfer your data: you have the right to request all your data from the controller and transfer it all to another controller.
Right to object: you have the right to object to the processing of your data. We will respect this choice, unless there is a valid basis for dealing with them.
To exercise these rights, do not hesitate to contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to lodge a complaint with the supervisory authority (the Data Protection Authority).
9. Contact details
For questions and/or comments regarding the Cookie Policy and this statement, please contact us using the following contact details:
Kiuda Beauty S.r.l.
Luciano Manara Street, 12 - 22100 Como
Italy
Website: https://www.kiudabeauty.com
Email: info@kiudabeauty.com